Discussion: Agentic AI in Real IT Workflows: From Hype to On-Call Relief

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Rod Trent · 11/11/2026, 8:39:26 PM

Discussion of Agentic AI in Real IT Workflows: From Hype to On-Call Relief.

Agentic AI is finally moving past demos and into the real work of IT operations—triaging incidents, provisioning access, remediating vulnerabilities, and watching the environment so humans don’t have to. Done right, it reduces on-call load. Done wrong, it creates new incidents. This is the practical version.